The AI Case Manager for Home and Community-Based Services

Meet Your AI Case Manager

Federis is an AI agent that works your caseload around the clock — staffing open cases, resolving EVV exceptions, answering caregivers, and flagging what needs a human — so your coordinators can focus on care, not chasing paperwork.

Step 1

Detect

The agent continuously scans visits, calls, texts, and authorizations across your census.

Step 2

Act

It reaches out, drafts corrections, staffs cases, and answers caregivers — automatically.

Step 3

You Approve

Anything that touches the official record waits in a review queue for a human sign-off.

One Agent. Your Whole Back Office.

Purpose-built for home and community-based services — connected to your EVV system, your phones, and your caregivers.

Open Case Staffing
The agent spots unstaffed and at-risk cases, matches eligible caregivers, and dispatches shift offers by SMS — so cases get covered before they become missed visits.
EVV Compliance, Handled
Continuous monitoring of clock-ins, exceptions, and phone-match verification. The agent flags what's fixable, drafts corrections, and routes them for signature and review.
24/7 Caregiver Assistant
Caregivers text one number and get instant answers on schedules, punches, and paperwork — with the agent escalating to your team only when it matters.
Call Triage & Follow-Up
Every call is transcribed, scored, and prioritized. Open problems don't fall through the cracks — the agent surfaces who needs a callback and why, ranked by urgency.
Authorization Watchdog
Pacing and exhaustion forecasting on every authorization, with early alerts before hours run out — protecting revenue and continuity of care.
Human-in-the-Loop by Design
The agent proposes; your team approves. Every write to your EVV system passes through a review queue with a tamper-evident audit trail.

A Coordinator That Never Clocks Out

Federis works nights, weekends, and holidays — the exact moments when cases go unstaffed and compliance slips. Your team arrives to a triaged queue, not a fire drill.

Cover open cases faster with automated caregiver outreach
Catch EVV exceptions before they become billing problems
Give every caregiver a coordinator that answers in seconds
Keep a complete, auditable trail of every action the agent takes
24/7
Agent Coverage
100%
Actions Audited
Secs
Caregiver Response Time
1
Queue for Human Review

An Agent You Can Audit

Every action the agent takes is logged to a tamper-evident audit trail. Nothing writes to your EVV system of record without human approval, and tenant data is isolated end to end on HIPAA-compliant infrastructure.

HIPAA Compliant
Human-Approved Writes
Tamper-Evident Audit Trail
Multi-Tenant Isolation

Put an AI Case Manager on Your Team

See how HCBS providers use Federis to staff cases faster, stay EVV-compliant, and give coordinators their day back.

Federis.ai

© 2026 Federis.ai. The AI case manager for home and community-based services.